Car shipping doesn't have to be complicated. Whether you're relocating from Fontana, CA, or shipping a vehicle to the area, understanding the auto transport process helps you make confident decisions. Here's everything you need to know as a first-time car shipping customer.
Understanding Brokers vs. Carriers
The car shipping industry has two main players: brokers and carriers. Carriers are the companies that physically transport your vehicle using trucks and trailers. Brokers, like Sakaem Logistics, connect you with available carriers and handle the logistics. A reputable broker is crucial—they verify that carriers maintain proper FMCSA licensing, carry full insurance coverage, and have positive reviews from past customers.
The Car Shipping Process Step-by-Step
Start by contacting a broker in Fontana to get a quote for your auto transport needs. The broker will then match you with an available, vetted carrier based on your timeline and route. Once matched, the carrier will schedule a pickup time and arrive to collect your vehicle. After transport, the carrier delivers your car to the destination. Payment typically happens at pickup or delivery, depending on your agreement.
Important Things to Know Before Pickup
Prepare your vehicle properly for transport. Remove all personal items from inside the car—carriers aren't responsible for belongings left behind. Your car must be in running condition and able to roll onto the transport trailer. Add about a quarter tank of gas to ensure the vehicle starts and operates smoothly during pickup and delivery. For high-end or luxury vehicles, request an enclosed trailer for extra protection during transit. Having the right documents ready to ship your car also streamlines the process and ensures a smooth handoff.